Syllabus Fundamentals of Management - (CW3501) UNIT I INTRODUCTION TO MANAGEMENT Definition, Nature and Scope, Functions, Managerial Roles, Levels of Management, Managerial Skills, Challenges of Management; Evolution of Management-Classical Approach-Scientific and Administrative Management; The Behavioral approach; The Quantitative approach; The Systems Approach; Contingency Approach, IT Approach. (Chapter - 1) UNIT II PLANNING AND DECISION MAKING General Framework for Planning -Planning Process, Types of Plans, Management by Objectives; Development of Business Strategy. Decision making and Problem Solving -Programmed and Non- Programmed Decisions, Steps in Problem Solving and Decision Making; Bounded Rationality and Influences on Decision Making; Group Problem Solving and Decision Making, Creativity and Innovation in Managerial Work. (Chapter - 2) UNIT III ORGANIZATION AND HRM Principles of Organization : Organizational Design & Organizational Structures; Departmentalization, Delegation; Empowerment, Centralization, Decentralization, Recentralization; Organizational Culture; Organizational Climate and Organizational Change. Human Resource Management & Business Strategy : Talent Management, Talent Management Models and Strategic Human Resource Planning; Recruitment and Selection; Training and Development; Performance Appraisal. (Chapter - 3) UNIT IV LEADERSHIP AND MOTIVATION Leadership, Power and Authority, Leadership Styles; Behavioral Leadership, Situational Leadership, Leadership Skills, Leader as Mentor and Coach, Leadership during adversity and Crisis; Handling Employee and Customer Complaints, Team Motivation -Types of Motivation; Relationship between Motivation, Performance and Engagement, Content Motivational Theories - Needs Hierarchy Theory, Two Factor Theory, Theory X and Theory Y. (Chapter - 4) UNIT V CONTROLLING Control, Types and Strategies for Control, Steps in Control Process, Budgetary and Non- Budgetary Controls. Characteristics of Effective Controls, Establishing control systems, Control frequency, and Methods. (Chapter - 5)
