1. Management - Definition, characteristics, Objectives, levels of Management. Difference between Management and Administration. (Chapter - 1) 2. Management History : Schools of Management, Scientific Management, The Behavioural Approach, The systems approach and the contingency approach. (Chapter - 2) 3. Motivation - definition, types, Maslow’s Hierarchy of needs theory, Leadership – definition and its importance for a manager. (Chapter - 3) 4. Functions of Management : Planning, organizing, staffing, controlling and leading. (Chapter - 4) 5. Organizational Structures; meaning, principles of organization, types-formal and informal, line, line & staff, matrix, hybrid (explanation with merits and demerits), span of control, departmentalization, chain of command, centralization and decentralisation. (Chapter - 5) 6. Organisational culture of Environment concept of culture and its importance, attributes culture, How does culture affect managers and employees. (Chapter - 6) 7. Corporate Social Responsibility; meaning, importance Business Ethics; meaning, importance. (Chapter - 7)
