Syllabus Quality and Reliability Engineering - (BE05000331) Total Credits Assessment Pattern and Marks Total Marks Theory Tutorial / Practical ESE (E) PA / CA (M) PA / CA (I) PBL (I) ESE (V) 3 70 30 20 30 50 200 Sr. No. Content 1. Introduction to Quality : Concept, Different Definitions and Dimensions, Inspection : Need for inspection, types of inspections, inspection stages-where and how much to inspect, organizing for inspection, Quality Control : Basic objectives, Product effectiveness & quality of design, manufacture and performance, total systems cost, quality assurance, benefits from quality assurance on reliability and quality control, quality control and production relationship in organization structure. (Chapter - 1) 2. Statistical Quality Control : Quality control - its introduction and benefits, Variation in processes : factors, process capability & Its analysis, control charts for variables and attributes, Establishing & interpreting control charts, Concept of Acceptance Sampling, sampling by attributes, single and double sampling plans, inspections by samples, AQL, LTPD, consumers and producer’s risk, construction and use of operating characteristic curves, use of standard sampling tables and related IS, sampling by variables, Continuous sampling plan, vendor ratings. Concept of six sigma : Basic Concept, Principle, Methodology, Implementation, Scope, Advantages and Limitation of all as applicable. (Chapter - 2) 3. Service Quality management and Cost of Quality : Products and services, Classification of services, Service Quality, Measuring Service Quality, Prevention costs, Appraisal Costs, Internal and External failure costs, Cost of quality models, India’s Quality Journey so far, Quality management in India, Quality related priorities of Indian companies, Case studies. (Chapter - 3) 4. Total Quality Management (TQM) : Introduction, Definitions and Principles of Operation, Tools and Techniques, such as, Quality Circles, 5 S Practice, Total Quality Control (TQC), Total Employee Involvement (TEI), Problem Solving Process, Quality Function Deployment (QFD), Failure Mode and Effect analysis (FMEA), Fault Tree Analysis (FTA), Kaizen, Poka-Yoke, 7QC Tools, PDCA Cycle, 7 New Quality Improvement Tools, TQM Implementation and Limitations. Basic concept of Concurrent Engineering, Lean Manufacturing, Agile Manufacturing, and World Class Manufacturing. Introduction to JIT production system, KANBAN system, JIT and Quality Production. ISO 9000, ISO 14000 and QS 9000 : Basic Concepts, Scope, Implementation, Benefits, Implantation Barriers. (Chapter - 4) 5. Reliability Engineering : Introduction, Concepts of Reliability and failure : Reliability, Failure, Failure mechanism, failure severity and consequences. Reliability basic functions : Probability density function, cumulative function and reliability function, conditional distribution and residual life, failure rate and cumulative hazard functions, relation between reliability basic functions. Life characteristics : Measure of life time, Dispersion of lifetime, Skewness and kurtosis of life dispersion. Reliability of repairable system : Failure repair process, Reliability measure, Reliability point process. Evolution of reliability over Product life cycle : Design reliability, Inherent reliability, Reliability at sale, field reliability. (Chapter - 5)
