Syllabus Industrial Management - (GE3792) UNIT I INTRODUCTION TO MANAGEMENT Management : Introduction; Definition and Functions - Approaches to the study of Management - Mintzberg’s Ten Managerial Roles - Principles of Taylor; Fayol; Weber; Parker - Forms of Organization : Sole Proprietorship; Partnership; Company (Private and Public); Cooperative - Public Sector Vs Private Sector Organization - Business Environment : Economic; Social; Political; Legal - Trade Union : Definition; Functions; Merits & Demerits. (Chapter - 1) UNIT II FUNCTIONS OF MANAGEMENT - I Planning : Characteristics; Nature; Importance; Steps; Limitation; Planning Premises; Strategic Planning; Vision & Mission statement in Planning - Organizing : Organizing Theory; Principles; Types; Departmentalization; Centralization and Decentralization; Authority & Responsibility - Staffing : Systems Approach; Recruiting and Selection Process; Human Resource Development (HRD) Concept and Design. (Chapter - 2) UNIT III FUNCTIONS OF MANAGEMENT - II Directing (Leading) : Leadership Traits; Style; Morale; Managerial Grids (Blake-Mounton, Reddin) - Communication : Purpose; Model; Barriers - Controlling : Process; Types; Levels; Guidelines; Audit (External, Internal, Merits); Preventive Control - Decision Making : Elements; Characteristics; Nature; Process; Classifications. (Chapter - 3) UNIT IV ORGANIZATION THEORY Organizational Conflict : Positive Aspects; Individual; Role; Interpersonal; Intra Group; Inter Group; Conflict Management - Maslow’s hierarchy of needs theory; Herzberg’s motivation-hygiene theory; McClelland’s three needs motivation theory; Vroom’s valence-expectancy theory - Change Management : Concept of Change; Lewin’s Process of Change Model; Sources of Resistance; Overcoming Resistance; Guidelines to managing Conflict. (Chapter - 4) UNIT V PRODUCTIVITY AND MODERN TOPICS Productivity : Concept; Measurements; Affecting Factors; Methods to Improve - Modern Topics (concept, feature/characteristics, procedure, merits and demerits) : Business Process Reengineering (BPR); Benchmarking; SWOT/SWOC Analysis; Total Productive Maintenance; Enterprise Resource Planning (ERP); Management of Information Systems (MIS). (Chapter - 5)