Syllabus Knowledge Management - (GE3755) UNIT I INTRODUCTION Introduction : An Introduction to Knowledge Management - The foundations of knowledge management - including cultural issues - technology applications organizational concepts and processes - management aspects - and decision support systems. The Evolution of Knowledge management : From Information Management to Knowledge Management - Key Challenges Facing the Evolution of Knowledge Management - Ethics for Knowledge Management. (Chapter - 1) UNIT II CREATING THE CULTURE OF LEARNING AND KNOWLEDGE SHARING Organization and Knowledge Management - Building the Learning Organization. Knowledge Markets : Cooperation among Distributed Technical Specialists - Tacit Knowledge and Quality Assurance. (Chapter - 2) UNIT III KNOWLEDGE MANAGEMENT-THE TOOLS Telecommunications and Networks in Knowledge Management - Internet Search Engines and Knowledge Management - Information Technology in Support of Knowledge Management - Knowledge Management and Vocabulary Control - Information Mapping in Information Retrieval - Information Coding in the Internet Environment - Repackaging Information. (Chapter - 3) UNIT IV KNOWLEDGE MANAGEMENT APPLICATION Components of a Knowledge Strategy - Case Studies (From Library to Knowledge Center, Knowledge Management in the Health Sciences, Knowledge Management in Developing Countries). (Chapter - 4) UNIT V FUTURE TRENDS AND CASE STUDIES Advanced topics and case studies in knowledge management - Development of a knowledge management map / plan that is integrated with an organization's strategic and business plan - A case study on Corporate Memories for supporting various aspects in the process life - cycles of an organization. (Chapter - 5)
