1 Introduction to Quality : Concept, Different Definitions and Dimensions, Inspection, Quality Control, Quality Assurance and Quality Management, Quality as Wining Strategy, Views of different Quality Gurus. (Chapter - 1) 2 Total Quality Management (TQM) : Introduction, Definitions and Principles of Operation, Tools and Techniques, such as, Quality Circles, 5 S Practice, Total Quality Control (TQC), Total Employee Involvement (ΤΕΙ), Problem Solving Process, Quality Function Deployment (QFD), Failure Mode and Effect analysis (FMEA), Fault Tree Analysis (FTA), Kizen, Poka-Yoke, 7QC Tools, PDCA Cycle, 7 New Quality Improvement Tools, TQM Implementation and Limitations. (Chapter - 2) 3 Introduction to Design of Experiments : Introduction, Methods, Taguchi approach, Achieving robust design, Steps in experimental design. (Chapter - 3) 4 Just - ίη - Time, Quality Management, Total Productive Maintenance (ΤΡΜ) and ISO : Introduction to JIT production system, ΚΑΝΒΑΝ system, JIT and Quality Production, ΤΡΜ : Content, Methods and Advantages ISO 9000, ISO 14000 and QS 9000 : Basic Concepts, Scope, Implementation, Benefits, Implantation Baπiers. (Chapter - 4) 5 Contemporary Trends : Concuπent Engineering, Lean Manufacturing, Agile Manufacturing, World Class Manufacturing, Cost of Quality (COQ) system, Bench Marking, Business Process Re-engineering, Six Sigma : Basic Concept, Principle, Methodology, Implementation, Scope, Advantages and Limitation of all as applicable. (Chapter - 5) 6 Reliability : Introduction, Concepts of Reliability and failure : Reliability, Failure, Failure mechanism, failure severity and consequences. Reliability basic functions : Probability density function, cumulative function and reliability function, conditional distribution and residual life, failure rate and cumulative hazard functions, relation between reliability basic functions. Life characteristics: Measure of life time, Dispersion of life time, Skewness and kurtosis of life dispersion. Reliability of repairable system: Failure repair process, Reliability measure, Reliability point process. Evolution of reliability over Product life cycle: Design reliability, Inherent reliability, Reliability at sale, field reliability. (Chapter - 6)
